Shipping policy
Thank you for shopping with us! Here's everything you need to know about our shipping policy:
Order Processing:
- All orders are processed and shipped within 1-3 business days after the order is placed, excluding weekends and holidays.
Shipping Methods:
- We offer standard shipping for all orders.
- Expedited shipping options may be available at an additional cost, which will be displayed at checkout.
Shipping Rates:
- Shipping rates are calculated based on the weight of the package and the destination.
- Free shipping may be available for orders that meet a $45.00 minimum purchase amount.
Delivery Time:
- The delivery time varies depending on the shipping method selected and the destination.
- Standard shipping typically takes 2-7 business days for domestic orders.
- International orders may take longer to arrive, depending on customs clearance and other factors.
Order Tracking:
- Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
- You can track your order using the provided tracking number on our website or the carrier's website.
Lost or Delayed Shipments:
- In rare cases where a shipment is lost or significantly delayed, please contact our customer service team at info@stillmagnoliaga.com for assistance.
- We will work with the carrier to resolve the issue and ensure that you receive your order as soon as possible.
Order Changes or Cancellations:
- Once an order has been processed and shipped, changes or cancellations may not be possible. Please contact us immediately if you need to make any changes to your order.
Returns and Exchanges:
- Please refer to our Returns Policy for information on returning or exchanging items.
If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact us at info@stillmagnoliaga.com. Thank you for choosing us for your shopping needs!